Mercure Queenstown Resort Exterior photoMercure Queenstown Resort Exterior photoMercure Queenstown Resort Exterior photo
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From81US$ /night
Check-in
23Apr2026Select date
Check-out
24Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Sainsbury Road, Queenstown, New Zealand, 9197
-
Overlooking Lake Wakatipu
Very good
7.9
8.7
/10
3.2
4.0
/5

Location

Mercure Queenstown Resort offers an impressive location overlooking Lake Wakatipu. The hotel is just a short 5-minute drive from Queenstown's city center, providing easy access to local attractions. Nearby, guests can explore the scenic beauty of the Remarkables mountain range and enjoy a variety of outdoor activities.

Dining

The hotel's restaurant, The Vista, focuses on showcasing local produce with a range of international flavors. Guests can enjoy breakfast, lunch, and dinner while enjoying panoramic lake views. The hotel also offers a bar with an extensive drinks menu, perfect for unwinding after a day of exploring.

Rooms

Mercure Queenstown Resort features 148 rooms, each offering private balconies with stunning lake or mountain views. Accommodation options include Standard, Superior, and Privilege rooms, equipped with comforts to enhance guest experiences. Some rooms also come with additional premium amenities for a more enjoyable stay.

Wellness

The hotel includes a health club featuring a sauna and fitness center, providing guests with options to maintain their wellness routines. An outdoor heated swimming pool allows for relaxation while enjoying the views. Spa treatments are also available, adding to the wellness experience.

Business

Business travelers can utilize the hotel's meeting facilities, which include various function rooms suitable for conferences and events. High-quality audio-visual equipment is available, accommodating different corporate needs. The hotel's location provides a tranquil environment for focused meetings.

Highlights

Location: Just a short 5-minute drive from Queenstown's city center

Dining: The Vista restaurant with panoramic lake views

Wellness: Health club featuring a sauna and fitness center

Business: Meeting facilities with audio-visual equipment

Must-do experiences

  • Ride the Skyline Gondola for breathtaking views over Queenstown.
  • Indulge in Fergburger for the best burgers you'll ever taste.
  • Visit the charming Arrowtown for gold rush history and stunning scenery.
  • Don't miss the Kiwi Birdlife Park for a chance to see native wildlife.
  • Explore the art scene at the Queenstown Arts Centre for local talent.
View all

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Standard Lake View Room Two Queen Beds
2 persons
280 sq. feet 
2 King Size Beds
Shower
Heating
Superior Lake View Room Two Queen Beds
2 persons
315 sq. feet 
2 King Size Beds
Shower
Heating
Standard Garden View Room King Bed
2 persons
250 sq. feet 
1 King-size bed
Shower
Heating
Superior Lake View Room King Bed
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Canoeing
  • Skiing
  • Hiking
  • Cycling
  • Bowling
  • Mini golf

Services

  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa lounge
  • Sauna
  • Steam room
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

At Mercure Queenstown Resort, guests are invited to indulge in an array of dining experiences that celebrate local flavors and international cuisines. From hearty breakfasts to exquisite dinners, each venue offers a welcoming atmosphere perfect for families, couples, and gatherings alike.
Mercure Queenstown Resort Restaurant photo
Mercure Queenstown Resort Restaurant photo
Mercure Queenstown Resort Restaurant photo

RISES

International buffet breakfast
Ambiance
Bright and modern, Rises provides a cozy start to the day with stunning alpine views.
Key Offerings
Enjoy a hearty alpine buffet breakfast featuring a variety of options to fuel your day's adventures.
Reservation
not needed
06:30 - 10:00 daily

SOUTH EATERY

A la carte international dining
Ambiance
Family-friendly and modern, featuring an inviting atmosphere perfect for relaxed dining.
Key Offerings
Delight in a thoughtful selection of dishes paired with exquisite Central Otago wines, available for dinner service.
Reservation
recommended
18:00 - 22:00 daily

Lounge Bar

Casual cocktails and snacks
Ambiance
Relaxing alpine-themed lounge with an open fireplace, creating a warm and inviting space.
Key Offerings
Savor craft cocktails and a variety of snacks, perfect for unwinding after a day of exploration.
Reservation
not needed
Hours vary

Mercure Queenstown Resort Location

Sainsbury Road, Queenstown, New Zealand, 9197
Map view
Sainsbury Road, Queenstown, New Zealand, 9197
Nearby
Mt Crichton Loop Track
1400 ft
Restaurants
South Eatery
300 ft
Sainsbury Road Fernhill Private Bag 50071
Rises
400 ft
21 Sainsbury Road
VKnow
2900 ft
155 Fernhill Rd
Explore Queenstown
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Skyline Queenstown
Skyline Queenstown
10-minute drive
Scenic views and thrill rides await at Skyline Queenstown, offering a gondola experience and luge tracks for adventure seekers.
Queenstown Garden
Queenstown Garden
25 minutes' walk
Beautiful landscapes and native plants, ideal for a stroll or a picnic, just a short walk from the hotel.
Kiwi and Birdlife Park
Kiwi and Birdlife Park
6-minute drive
Home to unique New Zealand wildlife, this park features interactive exhibits and walking trails, perfect for family outings.
Lake Wakatipu
Lake Wakatipu
25 minutes' walk
Stunning views and recreational activities around Lake Wakatipu, great for walking and enjoying nature's beauty.
Mt Crichton Loop Track
5 minutes' walk
A scenic loop track featuring lush forest and lake views, perfect for hikers and nature enthusiasts, easily accessible from the hotel.
Flyboard Queenstown
Flyboard Queenstown
10-minute walk
Thrilling water sports experience where guests can fly above Lake Wakatipu; bookings are recommended for this exciting activity.
Wakatipu Wellness Spa
10-minute drive
Relaxation haven offering massages and spa treatments, ideal for those looking to unwind after a day of adventure.
South Eatery
South Eatery
1-minute walk
Casual dining with a focus on local ingredients; guests rave about the seasonal dishes and friendly atmosphere.
Rises
Rises
2-minute walk
Stylish spot offering a diverse menu from breakfast through dinner, with great vegetarian options and an inviting vibe.
VKnow
VKnow
11 minutes' walk
Local flavor meets international cuisine; popular for its sharing plates and extensive wine list in a cozy setting.
Fear Factory Queenstown
Fear Factory Queenstown
25 minutes' walk
An indoor horror experience that provides thrills suitable for older kids and adults; great for an adrenaline-pumping night outing.
Queenstown Beach
25 minutes' walk
Family-friendly beach offering swimming and beach games, with picturesque views-perfect for a relaxed afternoon with loved ones.
Getting around
City Centre
Queenstown24 min  ·  1.2 mi
Airports
Queenstown (ZQN)15 min  ·  6.2 mi
Te Anau Manapouri (TEU)270 min  ·  111.5 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at NZD 15 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of NZD 32 per person per day. 
Pets
Pets are not allowed.
Languages
English, German, French, Spanish, Italian, Portuguese, Japanese, Korean, Hindi
Number of floors:
8
Number of rooms:
148

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Review summary
Based on recent reviews
Powered by AI
Guests frequently mention the spacious rooms and appreciate the lovely views of the lake from both the rooms and the dining area. The hotel's bar, complete with a fireplace, is another popular spot, and the location allows for easy walks to town. Some guests have noted that the bathrooms could use updating, but overall, visitors find the hotel to be a good value, especially enjoying amenities like the spa pool and ample parking.
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Review score
Based on 624 verified reviews
7.9/10
Very good
80%
Recommend
Staff
8.6/10
Comfort
8.4/10
Paid Wi-Fi
6.9/10
Value for money
7.5/10
Pros
Stunning views
Comfortable beds
Clean room
Free parking
Cons
Mediocre facilities
Guest reviews
based on 624 reviews
7.9/10
based on 1305 reviews
7.9/10
logan from australia
Couple
superior lake view room king bed
3 nights in November 2025
|
Reviewed:December 31, 2025
8.5/10

good hotel overall

lake viewking bedrelaxation chairseasy walk
the room view faced the lake. the bed had king size. chairs for relaxation helped enjoying the views. the hotel location allowed easy walks to town.
the hotel menu did seem average to me.
Service
9/10
the front desk staff were helpful. lucy was helpful at the front desk. flexible late check out was available. luggage storage was provided at reception for our flight.
Dining
8/10
the bar areas had wonderful views. dining areas were very airy. the breakfast buffet provides many options. staff in the cafe were attentive.
0 Helpful
|
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Jayden from United States
Single
standard lake view room two queen beds
3 nights in August 2025
|
Reviewed:October 06, 2025
9.0/10

excellent lake vista and serene rooms

restful sleepwell-organized roomawesome mountain
the bed was firm and ideal for restful sleep. i found the room size satisfactory, well-organized to ensure space. breakfast was lovely. the outdoor spas presented fine views of the mountains while i enjoyed the warm water.
I noticed the rooms could benefit from slight modernization. The carpet showed age.
Dining
8/10
the restaurant provides excellent meals for both breakfast and dinner. the coffee machine produces a terrible coffee taste and a proper coffee costs extra, questionable. i enjoyed the fine views from the restaurant.
Rooms
9/10
the room was very clean. amenities included comfortable beds. the room offered a really amazing lake view! the room was warm and dry, but you can see right into other rooms, so we kept our curtains closed.
Location
10/10
the hotel is conveniently located a reasonable distance from the center. the hotel provided excellent lake views. parking was available, a great convenience.
Service
9/10
All the staff i interacted with were cute and friendly. front office staff showed excellent understanding and professionalism. I was impressed by their attentiveness.
0 Helpful
|
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