Mercure Queenstown Resort | City stay in Queenstown | Book Now

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Mercure Queenstown Resort Exterior photo

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Key details

About the Hotel

Sainsbury Road, Queenstown, New Zealand, 9197

Overlooking Lake Wakatipu

Very good

7.9

8.7

/10

3.2

4.0

Loved by Mercure Queenstown Resort guests

Cute staff
Gorgeous view
Comfortable bed
Delicious breakfast

"The view of the lake was great, postcard worthy."

April from New Zealand

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"For this price, where else in this area can you get a table at breakfast and dinner with those views?"

Teresa L from Fiji

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"Loved the lakeside room, view was spectacular of the lake and mountains."

Raphael

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Location

Mercure Queenstown Resort offers an impressive location overlooking Lake Wakatipu. The hotel is just a short 5-minute drive from Queenstown's city center, providing easy access to local attractions. Nearby, guests can explore the scenic beauty of the Remarkables mountain range and enjoy a variety of outdoor activities.

Dining

The hotel's restaurant, The Vista, focuses on showcasing local produce with a range of international flavors. Guests can enjoy breakfast, lunch, and dinner while enjoying panoramic lake views. The hotel also offers a bar with an extensive drinks menu, perfect for unwinding after a day of exploring.

Rooms

Mercure Queenstown Resort features 148 rooms, each offering private balconies with stunning lake or mountain views. Accommodation options include Standard, Superior, and Privilege rooms, equipped with comforts to enhance guest experiences. Some rooms also come with additional premium amenities for a more enjoyable stay.

Wellness

The hotel includes a health club featuring a sauna and fitness center, providing guests with options to maintain their wellness routines. An outdoor heated swimming pool allows for relaxation while enjoying the views. Spa treatments are also available, adding to the wellness experience.

Business

Business travelers can utilize the hotel's meeting facilities, which include various function rooms suitable for conferences and events. High-quality audio-visual equipment is available, accommodating different corporate needs. The hotel's location provides a tranquil environment for focused meetings.

Highlights

Location: Just a short 5-minute drive from Queenstown's city center

Dining: The Vista restaurant with panoramic lake views

Wellness: Health club featuring a sauna and fitness center

Business: Meeting facilities with audio-visual equipment

Must-do experiences

Ride the Skyline Gondola for breathtaking views over Queenstown.
Indulge in Fergburger for the best burgers you'll ever taste.
Visit the charming Arrowtown for gold rush history and stunning scenery.
Don't miss the Kiwi Birdlife Park for a chance to see native wildlife.
Explore the art scene at the Queenstown Arts Centre for local talent.

Location: Great

8.4/10Review score

See hotel location on map

Guest Emotional Experience

Shine on SocialsPicture-perfect

“The view of the lake was great, postcard worthy.”

April from New Zealand

Away at HomeSnug as a bug

“Our bed was so comfortable and very warm.”

Paulette

Explorers, Not TouristsA five-star-view

“It is a beautiful hotel, still.. with those views.”

Teresa L from Fiji

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Lake View Room Two Queen Beds

2 persons

280 sq. feet

2 King Size Beds

Shower

Heating

room details

Superior Lake View Room Two Queen Beds

2 persons

315 sq. feet

2 King Size Beds

Shower

Heating

room details

Standard Garden View Room King Bed

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Lake View Room King Bed

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Very good

7.9/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Ski storage
Lift
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Canoeing
Skiing
Hiking
Cycling
Bowling
Mini golf

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool

Spa & Leisure

Outdoor swimming pool
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa lounge
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Mercure Queenstown Resort, guests are invited to indulge in an array of dining experiences that celebrate local flavors and international cuisines. From hearty breakfasts to exquisite dinners, each venue offers a welcoming atmosphere perfect for families, couples, and gatherings alike.

Mercure Queenstown Resort Restaurant photo

RISES

International buffet breakfast

Ambiance

Bright and modern, Rises provides a cozy start to the day with stunning alpine views.

Key Offerings

Enjoy a hearty alpine buffet breakfast featuring a variety of options to fuel your day's adventures.

Reservation

not needed

06:30 - 10:00 daily

SOUTH EATERY

A la carte international dining

Ambiance

Family-friendly and modern, featuring an inviting atmosphere perfect for relaxed dining.

Key Offerings

Delight in a thoughtful selection of dishes paired with exquisite Central Otago wines, available for dinner service.

Reservation

recommended

18:00 - 22:00 daily

Lounge Bar

Casual cocktails and snacks

Ambiance

Relaxing alpine-themed lounge with an open fireplace, creating a warm and inviting space.

Key Offerings

Savor craft cocktails and a variety of snacks, perfect for unwinding after a day of exploration.

Reservation

not needed

Hours vary

Mercure Queenstown Resort Location

Sainsbury Road, Queenstown, New Zealand, 9197

Map view

Sainsbury Road, Queenstown, New Zealand, 9197

City landmarks

Cable Car

Skyline Queenstown

1.5 mi

Garden

Queenstown Garden

1.3 mi

Zoo

Kiwi and Birdlife Park

1.5 mi

Landmark

Lake Wakatipu

1.3 mi

Square

Queenstown Mall

1.3 mi

Landmark

William Gilbert Rees Statue

1.1 mi

Landmark

Moa Statue

1.2 mi

Landmark

Skyline Gondola and Luge

1.4 mi

Theme Park

Fear Factory Queenstown

1.2 mi

Landmark

G Force Paragliding

1.5 mi

Gallery

Central Art Gallery Queenstown-Julia Milley

1.0 mi

Theme Park

Shotover Canyon Swing

1.3 mi

Landmark

Flyboard Queenstown

2700 ft

Landmark

Southern Lakes Heliski

1.4 mi

Landmark

Richard Cogar Bryant

2600 ft

Gallery

Artbay Gallery

1.1 mi

Landmark

Lookout for Cecil Peak & Double Cone

3000 ft

Landmark

AJ Hackett Bungy

1.3 mi

Gallery

Silver Fern Gallery

1.2 mi

Public Building

Queenstown Lakes District Council

1.1 mi

Church

St Peter's Anglican Church

1.5 mi

Gallery

Ivan Clarke Gallery

1.4 mi

Landmark

Vesta Design

1.4 mi

Landmark

Hetties Rock & Crystal Shop

1.3 mi

Landmark

Old power house

4000 ft

Cemetery

Queenstown Cemetery

1.5 mi

Landmark

Queenstown Underwater Observatory

1.3 mi

Landmark

Gilly's Point

1.3 mi

Landmark

Luge Queenstown

2.2 mi

Nearby

Mt Crichton Loop Track

1400 ft

Restaurants

South Eatery

300 ft

Sainsbury Road Fernhill Private Bag 50071

Rises

400 ft

21 Sainsbury Road

VKnow

2900 ft

155 Fernhill Rd

Explore Queenstown

Local Highlights

Skyline Queenstown

10-minute drive

Scenic views and thrill rides await at Skyline Queenstown, offering a gondola experience and luge tracks for adventure seekers.

Queenstown Garden

25 minutes' walk

Beautiful landscapes and native plants, ideal for a stroll or a picnic, just a short walk from the hotel.

Kiwi and Birdlife Park

6-minute drive

Home to unique New Zealand wildlife, this park features interactive exhibits and walking trails, perfect for family outings.

Lake Wakatipu

25 minutes' walk

Stunning views and recreational activities around Lake Wakatipu, great for walking and enjoying nature's beauty.

Mt Crichton Loop Track

5 minutes' walk

A scenic loop track featuring lush forest and lake views, perfect for hikers and nature enthusiasts, easily accessible from the hotel.

Flyboard Queenstown

10-minute walk

Thrilling water sports experience where guests can fly above Lake Wakatipu; bookings are recommended for this exciting activity.

Wakatipu Wellness Spa

10-minute drive

Relaxation haven offering massages and spa treatments, ideal for those looking to unwind after a day of adventure.

South Eatery

1-minute walk

Casual dining with a focus on local ingredients; guests rave about the seasonal dishes and friendly atmosphere.

Rises

2-minute walk

Stylish spot offering a diverse menu from breakfast through dinner, with great vegetarian options and an inviting vibe.

VKnow

11 minutes' walk

Local flavor meets international cuisine; popular for its sharing plates and extensive wine list in a cozy setting.

Fear Factory Queenstown

25 minutes' walk

An indoor horror experience that provides thrills suitable for older kids and adults; great for an adrenaline-pumping night outing.

Queenstown Beach

25 minutes' walk

Family-friendly beach offering swimming and beach games, with picturesque views-perfect for a relaxed afternoon with loved ones.

Getting around

City Centre

Queenstown24 min · 1.2 mi

Airports

Queenstown (ZQN)15 min · 6.2 mi

Te Anau Manapouri (TEU)270 min · 111.5 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at NZD 15 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of NZD 32 per person per day.

Pets

Pets are not allowed.

Languages

English, German, French, Spanish, Italian, Portuguese, Japanese, Korean, Hindi

Number of floors:

Number of rooms:

148

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests frequently mention the spacious rooms and appreciate the lovely views of the lake from both the rooms and the dining area. The hotel's bar, complete with a fireplace, is another popular spot, and the location allows for easy walks to town. Some guests have noted that the bathrooms could use updating, but overall, visitors find the hotel to be a good value, especially enjoying amenities like the spa pool and ample parking.

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Review score

Based on 624 verified reviews

7.9/10

Very good

80%

Recommend

Staff

8.6/10

Comfort

8.4/10

Paid Wi-Fi

6.9/10

Value for money

7.5/10

Pros

Stunning views

Comfortable beds

Clean room

Free parking

Cons

Mediocre facilities

logan from australia

Couple

superior lake view room king bed

3 nights in November 2025

Reviewed:December 31, 2025

8.5/10

good hotel overall

lake viewking bedrelaxation chairseasy walk

the room view faced the lake. the bed had king size. chairs for relaxation helped enjoying the views. the hotel location allowed easy walks to town.

the hotel menu did seem average to me.

Service

9/10

the front desk staff were helpful. lucy was helpful at the front desk. flexible late check out was available. luggage storage was provided at reception for our flight.

Dining

8/10

the bar areas had wonderful views. dining areas were very airy. the breakfast buffet provides many options. staff in the cafe were attentive.

0 Helpful

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Jayden from United States

Single

standard lake view room two queen beds

3 nights in August 2025

Reviewed:October 06, 2025

9.0/10

excellent lake vista and serene rooms

restful sleepwell-organized roomawesome mountain

the bed was firm and ideal for restful sleep. i found the room size satisfactory, well-organized to ensure space. breakfast was lovely. the outdoor spas presented fine views of the mountains while i enjoyed the warm water.

I noticed the rooms could benefit from slight modernization. The carpet showed age.

Dining

8/10

the restaurant provides excellent meals for both breakfast and dinner. the coffee machine produces a terrible coffee taste and a proper coffee costs extra, questionable. i enjoyed the fine views from the restaurant.

Rooms

9/10

the room was very clean. amenities included comfortable beds. the room offered a really amazing lake view! the room was warm and dry, but you can see right into other rooms, so we kept our curtains closed.

Location

10/10

the hotel is conveniently located a reasonable distance from the center. the hotel provided excellent lake views. parking was available, a great convenience.

Service

9/10

All the staff i interacted with were cute and friendly. front office staff showed excellent understanding and professionalism. I was impressed by their attentiveness.

0 Helpful